Delta Hotels Warwick

08.01.2025

Good

07.01.2025

My booking was cancelled and now it’s housing 390 single males on behalf of our government whilst they await the outcome from their asylum claim.

06.11.2022

Was a great hotel until they sold out to the Home Office to house 'boat people'. It's now a virtual open prison. Such an utter waste of a good hotel (& tax payer's money!!) Thanks to the owners, no consideration of local residents or their safety.

18.11.2024

Unfortunately I was one of the last to Visit before it became a government outpost for visitors….. Great location, plenty of parking, friendly staff. Unfortunately though it’s now along with others in the area been taken over by the government and is being used to house visitors. I don’t understand why they ship them to hotels with very little in the way of work or jobs close by…. Anyway it’s not possible to book now moving forward. Good luck to all the staff

15.11.2024

Has now been turned into an asylum seeker hotel. First migrants arrived today 15/11, more to come tomorrow, total of 360.

17.11.2024

Cancelled a booking last minute to house 'asylum seekers' instead.

17.11.2024

Excellent. The rooms were so clean, not a spec of dust in site. The staff were very professional and friendly. The dinner was great. My friend had the vegan rice bowl which was full of flavour and I had the prawn and veg tempura which was excellent-Compliments to the chef. Buffet style breakfast. Lovely. I would definitely recommend staying here when visiting Warwick. Will done team :-) Only 1 minor problem. I don’t think hotel residents should have to pay for parking. Maybe a hotel stay discount would be good.

17.11.2024

Booked this hotel approximately 2 weeks prior to the date I was due to stay, this included making full payment, only for the hotel to cancel my booking 4 days prior to the original booking date! I've stayed in this hotel many times before without any problems when it was a Hilton, my suggestion is to avoid Delta Hotel Group unless you want the added stress of having to find another reasonable priced hotel 4 days before your booking date! Very disappointing as the cancellation refered to some sort of corporate group booking, clearly my money is not as good! I'll avoid using this hotel chain in the future, shame as I often stay away 1 to 2 nights per week. Thanks for nothing Delta Hotels.

15.11.2024

Cancelled bookings last minute.

13.11.2024

Cancelled booking at short notice leaving us stuck for anywhere to stay without forking out a fortune. Suspect they've just resold the room at a higher rate. No apology given by the Hotel, just left to the booking agent to sort out. Would never book with Marriott again as a result.

09.11.2024

Came here for a conference. Room was fine and lunch was provided which was nice.

07.11.2024

I hope they don't charge the same for all the rooms! This is my second stay here for work, last time (2 years prior) beautiful room lovely wardrobe sectioning and great bathroom with a waterfall shower - no complaints. However this time substandard room; damp looking patches on the wall, peeling wallpaper, holes in the bathroom tile, shower head leaks everywhere, bath curtain that's touches the bottom of the bath so it's a trip hazard, bathroom door doesn't open fully as it hit the bath curtain rail. Make sure you request a room in the 200's or 300's - not 100's. Hotel lobby, bar and restaurant are very modern and sleek. Shame about some rooms.

11.07.2024

Excellent place & customer service brilliant, well worth a visit

28.10.2024

Beautiful place nice area

27.09.2024

Had an appalling experience with food tonight. We waited an hour and a half to get to seated and then they tell us once we were seated that they only had pizza. I’m a celiac and can’t eat wheat so we had to try and find food outside of the hotel at 21:00hrs!! Currently in the hotel room starving and extremely disappointed. So many other people had to wait 2hrs + and ended up walking out as the delays for food was so bad that we bumped into other people also trying to find food else where.

08.09.2024

Brilliant location decor beautiful. Breakfast self service and plentiful. Our room down side= A.C. Unit not working as it should have.i.e. in need of a service also hairdryer lead not long enough. Could do with another socket fitted nearer the big mirror.

02.09.2024

Great stay, clean rooms and good breakfast. Only problem was they hadn't cleaned the loos in the lobby so they were a bit grim in the morning at breakfast (no loo roll either).

01.09.2024

A clean, convenient hotel near Birmingham and the motorway network. Food and drinks are average but not bad for the price. This hotel is ideal for local attractions that require a car to drive to.

28.08.2024

Recently stayed here as we had been gifted a two night stay. Can definitely say we were very pleased with everything. The room was clean, comfortable, the staff were friendly and helpful. Bartender with the ponytail (unfortunately didn’t get his name) was friendly and a great credit to the hotel.

28.08.2024

DO NOT STAY. Car park unsecured with common theft. Defenders have had headlights taken and our work van had the side door peeled upen. We have stayed here twice as a party of 20+ contractors within 7 months. First time we had lights stolen from a new Defender. This morning we had our van broken into and the Land Rover 3 spaces over had its headlights stolen. This is obviously a very common issue and the staff acted like it was extremely rare and frankly didn't give a toss. We won't stay again after this. There no way this was a "one off" twice within 7 months. Not worth the risk!!!!!

27.08.2024

Nice hotel in a good location for visiting Warwick. Good rooms and very good food and service.

26.08.2024

Room 375 - advertised as in the castle wing this appears to mean "next to the boiler plant" so has a constant buzzing noise in the entire section. A constant 45db per app on my phone. Add to this the fridge in the room which turned on at 00:20 with an audible clunky ran for 8 minutes during which it proceeded to drown out the boiler room noise this was a less than quiet nights sleep. For some this is no issue but if you're a light sleeper avoid! Shower was really good, excellent water flow and temperature. Also the hotel charges £7 for parking on top of the room rate. Bizzare in this day and age for a motorway hotel not obviously close to anything. I can understand charging conference centre users but it should be rolled into the room rate instead of an extra charge for guests. Didn't sample the supplemental £12 breakfast as decided to just head up the road and save money by having a service station breakfast.

14.08.2024

Food was good and the staff are friendly, but the whole hotel was so hot from the restaurant to the bar even the room. it’s a place to sleep, an the gym is good, but really need to get the air conditioning fixed,

11.08.2024

My partner and I have stayed at this hotel 4 times within the last year as we attend a regular event hosted in the conference area downstairs. Our stays have always been a little 'quirky' but usually no major issues. However, this time there were quite a few issues which prompted me to post this review: - No working air-con in our room or throughout the entire hotel. This during one of the warmest weekends this year. After asking when it'd be fixed, no estimates or guarantees were provided. I also realised that looking at recent reviews, this has been an issue for at least a month which makes me think they have no intention of fixing this... which isn't acceptable! - We needed to call reception for toilet rolls and found the phone in our room was disconnected from the wall. After connecting it, this still didn't work, so I ended up having to walk down to reception at 2am instead! - We noticed what was either spilled food or perhaps something worse on the base of the bed (from previous occupants) which hadn't been cleaned up. Only after reporting this to reception did someone come up and clean it. The response on this was quick but it feels like one of those things that should have been spotted on normal housekeeping rounds. - There are two coffee machines in the morning breakfast area / restaurant. On each of the 3 days we came to breakfast, one of the coffee machines was out of order. And in another case, there was no milk in one of the machines. This seems like one of those things that should / could be solved within a 3 day period. On a more positive note, we found most of the staff to be incredibly helpful and very friendly. I just feel that there is either a lack of budget and / or a lack of attention to detail. I really hope they can improve going forward as this stay proved to be somewhat disappointing.

02.08.2024

A hotel without an aircon is a shoe box. I mean really??